----- Original Message -----
From: Maris O'Rourke
To: 'DISCOVERY INDOCHINA, Ms Trang'
Cc: Jwaite@worldbankorg ; 'John Malmborg' ; Tvu@worldbankorg
Sent: Wednesday, December 24, 2008 2:17 AM
Subject: RE: Ref5265:
Douce Mekong 7
Days/6 Night
Dear Trang,
Just to let you know that we had a wonderful holiday in
Cambodia and Vietnam - everything worked perfectly - and
we have been recommending you to everyone we know!
Kind regards
Maris O'Rourke
From: Tracy Sivil
To: DISCOVERY
INDOCHINA, Giang
Sent: Wednesday,
November 26, 2008
3:05 AM
Subject: RE:
Ref6224: Mekong
Delta biking
Ref 6224
Hi Giang
I just wanted to
thank you for
arranging a
fantastic trip
through the Mekong
Delta for us. Lam
and the driver were
fantastic and very
knowledgeable. We
had a wonderful
time.
We hope to see you
again soon!!! I
have fallen in love
with Vietnam.
Best wishes
Tracy
----- Original Message -----
From: Hogan, Ann
To: DISCOVERY INDOCHINA, Ms Trang
Sent: Sunday, November 09, 2008 8:47 AM
Subject: Hanoi, Sapa and Halong Bay Tour
Hi Ms Trang,
We just wanted to thank you for organizing our trip
in Hanoi, the Sapa Trip and the Halong Bay Cruise.
We enjoyed them very much! In each case, we found
the drivers excellent.
Ha was very accommodating. She gave us an excellent
overview of Hanoi and was very knowledgble about
Vietnam's history which we appreciated. Huang (SaPa
tour) was very enthusiastic and pleasant.
Unfortunately, we found her english to be very
difficult to understand but she did try hard. The
Halong Bay cruise was great.
Again, thanks.
Ann
----- Original Message -----
From: Linda & Neville Berkahn
To: DISCOVERY INDOCHINA, Giang
Sent: Tuesday, October 21, 2008 12:56 AM
Subject: 6 day Mekong/Phu Quoc Tour
Re #5587 Mekong & Phu Quoc 6 day Tour
Dear Ms Giang
We would like to thank you for a great tour that we
had on the Mekong and at Phu Quoc, we enjoyed it
very much.
We arrived home to find the emails you sent for our
pickup from the Duxton hotel ,and the E ticket for
our flight from Phu Quoc to Saigon.
While we were away we were not able to get into our
emails at home. Thank you for faxing the details to
us at our hotels.
I would recommend this tour to others.
Regards
Neville & Lynda Berkahn
New Zealand
----- Original Message -----
From: Mr Uwe Urban
To: DISCOVERY INDOCHINA, Giang
Sent: Tuesday, September 30, 2008 1:09 AM
Subject: Re: Thank you
Ref 5741
Dear Giang,
Thank you for your mail.
I would like to thank you very much for organising
the trip so well.
Everything went very well, most of the guides we
could even understand and there were no
problems whatsoever. You did an excellent job
organising it !!!!!!!!!!!!!!!!!
Also a big thank you for going out to dinner with
us. You were both very charming and we enjoyed
being with you very much.
Take good care and perhaps we shall hear from each
other again in the future.
Best wishes,
Uwe and Rolf
----- Original Message -----
From: Rolf Ellmers
Sent: Tuesday, September 30, 2008 3:36 PM
Dear Ms. Giang, Dear Ms. Hai Yen,
I returned safely from my trip to Vietnam and Cambodia which you
arranged so superbly. It was very nice meeting the 2 of you and
I hope to see you one day again.
Best regards,
Rolf J. Ellmers
From: Dat Le
To: DISCOVERY INDOCHINA, Ms Trang
Cc: Dzung-DiscoveryIndochina
Sent: Monday, September 29, 2008 11:06 PM
Subject: Re: Ref 6181: Hotel & Flight Ticket Confirmation
Thân Gưỉ Cô Trang,
Toi thành thật cảm ơn Cô Trang, Anh Dzung và tất cả staff của
Discovery Indochina đã đáp ứng rất nhanh chóng, hữu hiệu và
thân mật
yêu cầu của tôi v/v book hotel và vé máy bay.
Lần nào book dịch vụ qua hãng của
Discovery Indochina,
tôi đều phấn khởi, thỏa
mạn. Cho nên tôi laị tiếp tục liên hệ với Anh Dzung lần này nữa
đấy.
Tôi chúc Anh Dzung và tất cả staff members luôn vui vẻ, mạnh
khỏe, hạnh phúc đẻ phục vụ ngành du lịch nước nhà ngày một vẻ
vang, phồn thịnh hơn.
Bac Dat
( Le Tien Dat, USA )
----- Original Message -----
From: Catherine Moscato
To: phuonglien@discoveryindochina.com
Sent: Tuesday, August 12, 2008 7:24 PM
Subject: re Vietnam trip for Moscato's family
Dear Mrs Phuong Lien,
I really enjoyed Vietnam , its inhabitants, its culinary
traditions and its handicrafts. You are very talented indeed and
I hope that you will keep up this handicraft making as I believe
that tourists are after good quality wares and very much
saturated by the Chinese poor quality goods flooding the markets
in general.
Please make a note of the following:
Cinnamon hotel in Hanoi is a fabulous little place, very
well located , extremely friendly staff always pleasing to help.
Sapa was the highlight of my stay in Vietnam, in spite of the
weather. I wished we had an extra day. Encourage tourists to
have a homestay which builds bridges between the natives and the
tourists and help us understand your culture. The Victoria
Express train and its hotel I thought were good value , even
though it's more expensive that other trains. In spite of the
long walk, Co Cly markets were sensational and still authentic.
I must telll you that I spent some time in the hills of Thailand
, north of Chang Mai, some 25 year ago, in some ways very
similar to the North West of Vietnam.
Tuan , our guide in Hanoi , Sapa and Halong Bay was extremely
good, very knowledgeable, very good command of the French
language , very caring and good organiser,to be highly
recommended. He could have come with us all the way. On the
other hand, given the differences and the subtle animosity
between the North and the South, may be it's better to have two
different guides.
I could have stayed in Hoian a little longer, very charming and
relaxing city and again a lot of handicrafts. Enjoyed Hue and
its historical past. I wish you had suggested a detour to the Ba
Ha national park.
I am glad I insisted on visiting Dalat and its minority, again
very different from Sapa and worth the detour.
The Mekong Delta was absolutely fascinating and I wish you had
suggested a homestay at the house we stayed for lunch , the Tuan
Kiet traditional wooden house. It would have been much better
that the Can Tho hotel. We may have had the time to cycle within
the vicinity of this old house.
I thought that the choice of the restaurants in Hanoi and Sapa
was good, a very good cross selection except for the one Mr
Moscato mentioned.( restaurant d'application )
Very impressed by the Cha ca la Vong, Hightway 4, Wild Rice,
(good although a little too modern cuisine for me, ) Apsara in
Danang. Incidentally as Vietnam is a very popular destination
from Australia.
Sorry for not having written to you any earlier but I caught up
with my daughter in the vicinity of Brisbane
Cheers for now.
Catherine moscato
Australia
From: <katew1optusnet.com>
To: "DISCOVERY INDOCHINA,Dzung"
Sent: Tuesday, July 29, 2008 8:26 AM
Subject: Re: Re: Re: Re: Whitelaw Bookings
Dear Dzung,
Thank you so much for all your help with our bookings during our recent
holiday in Vietnam. We had an absolutely fabulous time and really
appreciate all your assistance.
Our
cycling trip in
the Mekong was absolutely outstanding - the driver of the support
vehicle Huynh Phuong Truong was exceptional, very caring and
considerate, as well as being a safe and careful driver and the tour
guide Lam was excellent. They had a great knowledge of the area,
were able to give us the history and information on day to day practices
as well as taking us to various points of interest to see products such
as coconut jelly etc being made. The driver and guide worked so well
together and provided us with the most wonderful trip - we have no
hesitation in highly recommending them as an excellent combination and
great ambassadors for your business. Even though I was very unsure of
my ability to ride a bicycle, the whole trip for all of us was so much
fun and the pathways and tracks chosen were brilliant,
giving us a real insight into daily life and the beautiful scenery. The
boat trip, ferry crossings, driving, cycling
- all excellent and all very well thought out and planned - we saw so much
and had the most fabulous experience.
We look forward to being able to contact you again in the future with
further travelling plans in Vietnam Laos and Cambodia.
And I promise we will be more organized in the future and plan exactly
what we want to do all at once so there wont be so much confusion!!
Thank you again for a most wonderful holiday experience.
Kind regards
Julie, Stewart and Kate Whitelaw and Leanne Irvine
Australia
----- Original Message -----
From: <katew1optusnet.com.au>
To: "DISCOVERY INDOCHINA,Dzung"
Sent: Friday, July 11, 2008 6:25 PM
Subject: Re: Re: Re: WHITELAW - Halong Bay
Thank you so much Dzung, we had a brilliant time in Halong Bay -
The Victory Junk is absolutely first class - we can highly recommend it.
We are having a great time in Vietnam and appreciate all your help with
our bookings.
Regards
Julie and Stewart Whitelaw
----- Original Message -----
From: lavinia rice
To: DISCOVERY INDOCHINA, Huyen
Sent: Tuesday, July 08, 2008 4:00 PM
Subject: RE: 5570- Douce Mekong cruise 3 days/2 nights
Dear Huyen,
We have just arrived back from the Mekong cruise and I had to email. WE had
a fantastic time the crew were great, Lam our guide very accommodating and
the chef was amazing; we got to try such a variety of food. I will always
recommend your company to anyone looking to go to the Mekong.
Kindest regards for all your help,
Lavinia Dallas
----- Original Message -----
From: Dr. Luyten
To: DISCOVERYINDOCHINA,Huyen
Cc: dzung
Sent: Tuesday, April 22, 2008 2:34 AM
Subject: tour 4667 , mail of thanks
Dear Ms Huyen ,
Finally home , we sincerely want to thank you and Discovery Indochina for
the perfect organisation of our private voyage North Vietnam - Angkor
Cambodia.
Especially Ms Lieu , our French speaking guide , for her personal
attention and excellent service to us . She succeeded to transmit to us her
love of her country and became a friend.
Also the driver in Angkor , Mr Phantip was excellent.
We are planning a new voyage early next year , probably Vietnam - Laos , and
hope again to consult you.
Dr Luyten Denis - De Hauwere Christiane
Belgium
----- Original Message -----
From: Else
To: DISCOVERY INDOCHINA, Dzung
Sent: Monday, April 21, 2008 6:59 PM
Subject: Central Highlands
Dear Dzung,
Back from a very interesting trip to Vietnam, we really enjoyed it very much
although we could not go deeper
into the area due to the missing ‘special permits’. But never mind, I have a
good impression of this area.
There were not so many textiles available, but we have found a few very
interesting ones.
Christina had to prepare a presentation, so I let her do the buying of the
old ones, and I bought a few new ones,
just to stimulate the weaving.
Thanks very much for getting all this organized in such a very short time,
but it was really worth it.
We gave the ‘home-stays’ a miss, as we both preferred to have some comfort
during the nights,
an air conned room, and a toilet nearby. We are getting older Dzung!
QUESTION: As you know I’m very interested to see those shamans, either male
or female. I know around Sapa,
Yen Bai Province, Lau Chau Province and probably in more area’s. Please, in
case you know of something interesting let me know,
I will come with a few friends just like I did with the ‘Dance of the Holy
Mothers’ in Phu Giay.
Hope you will find something!!!
Thanks again and of course the Tai People are always on my list to explore
more,
ELSE
Textiles Society
----- Original Message -----
From: di betts
To: DISCOVERY INDOCHINA,Dzung
Sent: Monday, April 07, 2008 8:33 AM
Subject: RE: ref: 4899
Dear Dzung,
We would like to thank you so very much for organising our tour.
We loved every single bit of it, and everything went so smoothly.
We loved our hotels - although Raffles in PhomPenh would have been
lovely!!!!
We would love to come back and do the North of Vietnam - Hanoi to Sapa and
down to Luang Pabang in Laos. So if you have any ideas on that we would be
interested. Apparently there is a train from Hong Kong to
Hanoi - do you know anything about that.? Also there may be a bike ride
somewhere along the way.
Last October we rode bikes from Hanoi to Saigon - along the HCM trail. which
was fantastic, so we have done
all the popular Vietnam destinations.
Thank you once again for all the work you did putting our trip together. We
appreciate it.
Kindest Regards,
Diana Betts
Australia
----- Original Message -----
From: DISCOVERY INDOCHINA,Thi
To: Discovery Indochina,Thoan Mrs
Cc: DISCOVERY INDOCHINA, Linh Ms.
Sent: Saturday, March 22, 2008 1:07 PM
Subject: Ref 4397: Feedback
Dear Ms Thi,
We just got back to Toronto from Vietnam and Cambodia. We are very
leased with the services arranged for us. The Hotels, Zephyr in Hanoi,
Duxton in Saigon and Prince D'Angkor in Siem Reap were good quality 4
star accommodations. They were centrally located in the Downtown area
and within easy walking distance to many interesting places. The
Breakfast in the Hotels were very good and the Lunch and Dinners
arranged in local restaurants were also excellent.
Our trip to Halong Bay was awesome and the Lunch on the junk boat was
excellent.
Your English speaking guides and drivers were punctual, courteous,
informative and went out of their way to make our stay in each place
very pleasant.
Overall your Company did an excellent job and we would certainly
recommend your Company to our friends.
Thank you for arranging a wonderful trip for us.
Regards.
Sam and Betty Iser
From: Peter Patmore
To: 'DISCOVERY INDOCHINA,Thi'
Sent: Friday, March 21, 2008 9:45 AM
Subject: RE: 3836
Dear Pham Thi (Ms),
My wife and I have now returned to Australia. We were pleased to meet
you in person, if only for a brief exchange, on our last day in Ha noi.
We would like to thank you and Discovery Indochina most sincerely for
arranging our private tour of Vietnam and in particular, our visit to
the Long Tan Cross. A first for you. All aspects of the tour worked
perfectly, our accommodation was of a very high standard and each of our
guides added much to our overall knowledge of Vietnam and were excellent
company. As a suggestion, perhaps the use of the cable car during the
visit to the Perfume Pagoda, for more senior persons such as us, could
be offered as an optional extra. A number of our friends have already
contacted us regarding our tour. I will give them your contact details.
With best wishes,
Peter and Barbara Patmore
Hobart, Australia
Date: Mon, 10 Mar 2008 11:01:07 -0600
[03/10/2008 12:01:07 PM CDT]
From: Ken and Pat Ritchie <kpritchcanmorealberta.com>
To: "DISCOVERY INDOCHINA,Thi"
Subject: Re: Thank you for traveling with Discovery Indochina
Headers: Show All Headers
Dear Thi,
Yes, we arrived home safely and had a wonderful time in Indochina
and also in Bali, where
we were for our last week of the holiday. As you can see from the
message below, some
of the script is hard to read. I think that I can understand the
context of the message,
but am missing some of the key words.
I am in the process of looking at our pictures and I do have many
group pictures that I
would be happy to forward as soon as I have a chance to do so. I
would also like to
respond to the request about strengths of the trip and also
suggestions for future trips,
but here there are just a couple, as the trip was everything we had
hoped it to be.
We did enjoy meeting you in Hanoi as it is so nice to see the
person who was an integral
part of our life for the year proceeding our dream holiday. Thank
you for reimbursing
Wendy, also.
I will be back in contact with you as soon as I can.
Sincerely,
Pat Ritchie
Date: Mon, 10 Mar 2008 20:12:13 -0600
From: Gail Kazimer
Subject: Re: Thank you for traveling with Discovery
Indochina
To: "DISCOVERY INDOCHINA,Thi"
You did a wonderful job of organizing and providing the best of
services throughout our trip. We would certainly recommend
your
organization to any of our friends that may be coming your way.
Thanks again for a top quality tour.
Bill & Gail Kazimer
Thank you. Date: Fri, 07 Mar 2008 21:07:04 -0700
From: wendy century21canmore.
Subject: Re: Thank you for traveling with Discovery Indochina
To: "DISCOVERY INDOCHINA,Thi"
WE had a wonderful time with your company
and you did an excellent job. I am busy for the next couple of
days but will comment on a few minor things when I return from an
award ceremony as I sell realestate in Canmore. thank you once
again for a great holiday
without any problems just may long days and lots of great
experiences.
Yours sincerely
-----
Original Message -----
From: Helga Hartmann
To: DISCOVERY INDOCHINA,Dzung
Sent: Wednesday, February 20, 2008 5:51 PM
Subject: Re: 4167 VNCA-16 H B T F - Group
Dear Dzung:
Having returned home I must tell you; WE HAD A WONDERFUL
TIME IN VIETNAM AND CAMBODIA!!
The trip was perfectly organized , the hotels all very comfortable and
your people were very friendly.
and helpful. It was a great experience!
Best regards,
Helga Hartmann
Germany
From:
TONY
WARTON
To:
DISCOVERY
INDOCHINA,
Huyen
Sent:
Wednesday,
February
13, 2008
8:29 PM
Subject:
RE:
4444-
Viet
Nam-
Laos-
Cambodia
tour
Dear Ms
Huyen,
My wife
and I
have
just
returned
to our
home in
London
after
our
wonderful
28 day
holiday
in
Vietnam,
Laos and
Cambodia
and
would
like to
immediately
express
our
sincere
thanks
to
Discovery
Indochina,
and
especially
to you
personally,
for the
excellent
planning
and
execution
of all
of all
of the
arrangements
that you
made on
our
behalf.
I am
delighted
to
inform
you that
everything
worked
like
clockwork:
our 7
flights,
2
overnight
train
journeys,
Halong
Bay
cruise,
many
hotel
reservations,
and
daily
excursions
and/or
transfers.
This is
so
impressive
that I
am very
pleased
to offer
myself
as a
reference
to any
potential
future
customers
of
Discovery
Indochina.
I will
also not
hesitate
to
recommend
you to
anyone
that I
know or
meet
that
expresses
an
interest
in
visiting
Indochina.
Furthermore,
we will,
of
course,
contact
you
again if
and when
we
decide
to
return.
With all
best
wishes
and
warmest
regards
Janine
and Tony
Warton
P.S. I
am truly
sorry
that our
extremely
busy
schedule
prevented
me from
meeting
you in
Hanoi.
|
