Below are some feedbacks and reviews from our valued clients who traveled Vietnam & Indochina countries with us. Discovery Indochina has obtained the permission of the following guests to publish their comments and some clients' contact information.
Please feel free to
contact them
with your questions or comments. Our customer team wishes you have a good time with our honest and personalized services.
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-----
Original
Message
-----
From: <lisetta>
To: <Giang>
Sent: Thursday, July 08, 2010 9:46 AM
Subject: AW: Fw: Lisetta Minnig
Dear Ms
Giang,
just
wanted
to say a
big
THANK
YOU for
the well
organised
tour
through
Vietnam
and
Cambodia.
Your
proposed
tour was
most
interesting
and the
hotels
were of
good
quality
and good
locations.
All tour
guides
were
real
professionals
and we
had a
goodtime
with all
of them.
The best
tour
guide
clearly
was Mr.
Ek Vibol
in Siem
Reap. He
made the
2.5 days
most
interesting
and
unforgetable!
Again,
thank
you and
we will
certainly
recommend
you to
our
friends.
Kind
regards
Lisetta
Minnig
Germany |
-----
Original
Message
-----
From:
Jeff
Jasper
To: Mark
Gillan
Sent:
Wednesday,
February
17, 2010
10:59 AM
Subject:
Vietnam
This is
the tour
company
we used
and the
guides
were
first
class.
It was a
private
tour for
2
couples
attached
is the
itinerary.
Photos
Rice
fields
in Sapa
Angkor
Wat
Sights
while
cycling
the
Mekong
area -
part of
the
overnight
boat
trip
Mark
Gillan
Australia |
-----
Original
Message
-----
From:
John
Harrap
To:
'DISCOVERY
INDOCHINA,
Giang'
Sent:
Monday,
May 24,
2010
3:00 PM
Subject:
Thank
You
Ref:
8143
Hi Giang,
We are
now home
safe and
sound –
managed
to dodge
those
motor
bikes in
Hanoi!!
Thank
you for
organising
our trip
so well
–
everything
went
very
well and
we were
very
impressed
with the
standard
of your
guides
and
drivers.
We will
recommend
your
company
to any
friends
of ours
who want
to visit
Vietnam
and
we hope
to come
again
and do
Hoi An
area so
believe
you can
arrange
that
too.
Kind
regards
Ainslee
& John
Harrap. |
----
Original
Message
-----
From:
Pem
Marketing
To:
DISCOVERY
INDOCHINA,
Huyen
Sent:
Monday,
May 17,
2010
3:20 PM
Subject:
Re: Ref
7328 -
Thank
you
Dear Ms.
Huyen,
Sorry
for this
extreme
late
reply.
We have
been
very
happy
with
your
organisation:
everything
was at
our
entire
satisfaction.
I don't
see
anything
that
could be
improved.
The
service
was
excellent
and we
were
very
happy
with the
guides.
They all
did
their
utmost
best to
make our
trip
smoothly
and
comfortable.
The
knowledge
and
especially
the
pronouciation
of the
English
language
was from
average
to good
depending
the
guide,
but it
was not
a big
problem
in
general.
We were
also
very
happy to
have a
female
guide in
the Sapa
area.
Thanks
again
for your
work it
was good
and we
will
recommend
you when
necessary!
Kind
regards,
Patrick
Malfeyt
Belgium |
|
----
Original
Message
-----
From:
John
McDonald
To:
Ms
Trang
DISCOVERY
INDOCHINA
Sent:
Thursday,
April
08,
2010
4:33
AM
Subject:
7694-
Saigon
to
Siemreap
Dear
Ms
Trang,
My
wife
and
I
just
returned
from
10
weeks
of
traveling
around
Asia
and
wanted
to
get
back
in
touch
to
let
you
know
that
we
thought
our
7
day
Mekong
cruise
was
the
highlight
of
our
trip.
We
especially
enjoyed
the
3
days
we
spent
on
the
Mekong
Melody.
The
staff
on
board
together
with
our
guide
were
wonderful
-
very
personable,
hospitable,
helpful,
and
a
joy
to
be
with.
We
can't
say
enough
about
how
much
we
appreciated
everything
they
did
to
make
our
trip
one
that
we
will
never
forget.
Dao
was
terrific
as
our
guide
-
easy
going
and
a
great
person
to
be
with
and,
at
the
same
time,
highly
professional
in
the
way
he
guided
us
through
the
many
sights
we
were
able
to
see
and
experience.
Our
tours
in
Cambodia
were
also
first
class.
From
the
accommodation
to
our
guides
Tao
(spelling)
in
Phnom
Penh
and
Theda
in
Siem
Reap
we
were
very
impressed.
We
want
to
say
a
special
thanks
to
(I
believe
his
name
was...)
Rassmei
who
helped
to
sort
out
a
problem
we
had
with
another
tour
guide
who
had
been
assigned
to
us.
Taking
time
in
the
middle
of
what
we
are
sure
must
have
been
an
all-to-rare
relaxing
time
in
the
evening
with
family
to
come
out
and
very
professionally
and
smoothly
deal
with
the
situation
was
really
appreciated.
Both
of
us
were
very
impressed
with
his
skills
in
dealing
not
only
with
the
situation
but
also
ensuring
that
we
were
looked
after
well
and
that
our
impressions
of
your
company
remained
positive.
Our
driver
Tuon
Tem
was
also
wonderful
in
that
regard.
As
we
recorded
in
our
evaluation
he
was
not
only
a
first
class
driver
he
was
also
sensitive
to
our
needs
and
the
kind
of
touring
experience
we
were
hoping
to
have.
All
were
a
real
credit
to
your
organization
and
you
must
be
very
pleased
to
know
that
you
can
count
on
them
to
provide
the
kind
of
high
quality
services
we
were
able
to
enjoy
during
our
trip.
Finally,
a
special
thanks
to
yourself
for
helping
to
make
it
all
happen.
In
addition
to
making
the
arrangements
you
were
always
very
diligent
in
getting
back
to
me
quickly
with
answers
to
any
questions
we
had.
Many
thanks
again
and
please
know
that
we
will
be
recommending
your
company
to
our
friends
and
others
who
we
know
will
want
to
visit
South
East
Asia.
All
the
best
John
and
Joanne
McDonald
|
From:
Schrijver,
Iris
To:
DISCOVERY
INDOCHINA,
Giang
Cc:
schryver(at)lmsal.com
Sent:
Saturday,
March
20, 2010
4:45 AM
Subject:
Ref7685
Dear
Giang,
I am
just
writing
to let
you know
that we
had a
wonderful
time in
Vietnam.
We very
much
enjoyed
our
travels,
and
wanted
to thank
you for
organizing
everything
so well.
If you
ever
need a
letter
of
reference
from a
satisfied
customer,
then we
will be
happy to
provide
one for
you. It
was a
pleasure
to work
with you
and very
nice to
meet you
in
Hanoi.
Best
wishes,
Iris
|
-----
Original
Message
-----
From:
Annie
Bowen
To:
'DISCOVERY
INDOCHINA,
Huyen'
Sent:
Friday,
January
29,
2010
10:36
AM
Subject:
Our
Holiday
in
Vietnam
Dear
Ms
Huyen,
Just
wanted
to
write
you
a
note
to
thank
you
so
very
much
for
organizing
our
wonderful
holiday
in
Vietnam.
We
had
the
most
fabulous
time.
Everything
went
like
clockwork
thanks
to
your
excellent
organization.
We
really
loved
your
beautiful
country
and
learned
so
much.
All
our
guides
were
really
great.
We
especially
loved
Khong
{Not
sure
if
that
is
the
correct
spelling}
but
he
was
our
guide
in
Ho
Chi
Min
City,
and
also
Trang
in
Sapa
but
all
excellent.
We
would
be
happy
to
give
you
any
other
feedback
about
Hotels
etc,
and
will
be
sure
to
recommend
your
agency
to
anyone
traveling
to
Vietnam.
Thanking
you
once
again
for
putting
together
such
a
wonderful
tour.
Yours
Sincerely
Annie
Bowen
and
Allan
Old
Sydney
Australia
|
-----
Original
Message
-----
From:
Paul
Zuvela
To:
DISCOVERY
INDOCHINA,
Huyen
Sent:
Tuesday,
November
17, 2009
10:15 AM
Subject:
Ref
7574:
DCPHP1-
confirmation
Dear Ms
Huyen,
Just to
let you
know
that the
bike
trip
with
your
company
was
fantastic.
The
driver
was
always
helpful
and
pleasant
and the
guide
that
rode
with us
was
fantastic.
His
information
was
first
rate and
made the
tour a
memorable
experience.
Both
staff
members
should
be
highly
commended.
Thanks
very
much,
Paul.
|
|
-----
Original
Message
-----
From:
Marta
Espinheira
To:
DISCOVERY
INDOCHINA,
Huyen
Sent:
Sunday,
October
04,
2009
7:56
PM
Subject:
Ref:
7269-vietnam
trip
Hello
Ms
Huyen,
First
of
all
I
would
like
to
apologize
for
not
visit
you
in
my
time
in
Hanoi.
Also
would
like
to
thank
you
SO
MUCH
for
being
so
organise
and
patience
with
me
and
my
trip.
I
was
worry
at
the
beginning
about
booking
this
trip
with
you
because
I
just
Google
Vietnam
on
the
net
and
Discovery
Indochina
came
first.
Once
that
I
realise
I
could
personalise
the
trip
I
start
to
send
you
a
100
emails
with
a
thousand
questions.
You
always
very
helpful
and
patience
got
my
trust
and
after
2
months
of
negotiation
we
did
our
booking.
Today
I am
pleased
that
we
did.
Again,
thank
you
so
much
for
being
patience
and
extremely
organise
with
everything.
All
the
guides
were
awesome.
The
best
one
was
Thuy
in
Sapa.
She
was
so
helpful
and
fills
us
up
with
so
much
info.
I
didn’t
forget
your
Australian
present
and
will
send
to
you
with
much
pleasure.
And
I am
more
than
happy
to
recommend
your
company.
Let
me
know
if
you
need
and
references
at
all.
Again,
thank
you
so
much
and
I
trip
to
Vietnam
was
perfect
and
that
because
of
your
travel
skills.
It
did
such
difference.
Cheers
Marta
|
----- Original Message -----
From: magicmintyfour(at)aol.co.uk
To: huyen(at)discoveryindochina.com
Sent: Saturday, September 05, 2009 11:04 PM
Dear
Ms
Huyen,
Thank you for changing the transfer time in Hoi An. Everything went well and we are now back in Bangkok. We really enjoyed our stay in Vietnam. We were most impressed by how well the trip was organised and would recommend your company to anyone wishing to visit Vietnam.
Best wishes
Cynthia and Helen Edwards
British
|
|
-----
Original
Message
-----
From:
Stoyle,
Nadia
To:
DISCOVERY
INDOCHINA,Dzung
Sent:
Thursday,
July
09,
2009
2:10
PM
Subject:
Stoker/Stoyle
Hello
Dzung
!
I’m
writing
to
say
that
we
really
enjoyed
our
stay
in
Hanoi
and
very
much
appreciated
the
help
you
gave
us
booking
our
travel
and
tours
up
to
Sapa.
We
had
an
excellent
couple
of
days
there
and
thought
the
guide
and
driver
were
very
nice.
Thank
you,
Nadia
Stoyle
Director,
Corporate
Communications
Asia
Pacific
Travelport
GDS
attachments.
|
|
From:
Therese Boote
To: Huyen discovery indochina
Sent: Friday, June 26, 2009 8:01 AM
Subject: RE: 6974: confirmation
Dear Ms Huyen,
We have returned from our trip and now want to pass on our
thanks to you and your company for a job well done.
The tour guide in Vietnam (Mr Chau Nguyen) was excellent.
He was friendly, efficient and gave us a good insight into
life in Vietnam.
Also our Cambodian guides were excellent and had good
general knowledge and were very honest and open, easy to
understand and good company.
We had a wonderful trip and will recommend your services to
any friends who are thinking of doing a similar tour.
We really enjoyed the lunch break at the temple site, and
the comfort and standard of the Victoria Hotels.
Therese and Doug Boote.
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